TN Supplier Hub
State of Tennessee · Department of F&A · Division of Accounts
TN Supplier Hub combines a supplier self-service portal, an explainable AI Attendant, and a staff console with real-time verification — built to meet the targets in the State's RFI: −75% RMI actions, −75% pending emails, 60% direct-deposit adoption, 75% auto-verification success.
Multi-channel chat, email, SMS, IVR with explainable handoffs
NIST IAL1/2/3 mapping with document OCR overlay & owner checks
Linked-application graphs, dual approval, payment-hold controls
Immutable audit trail, AI explainability, public-records workflow