Brandon Green

Approved

TN-2026-0502 · Individual

Validation checklist

W-9 · TIN · Address · Banking · Contact

Mismatch needs attention

Identity

Case archetype

Sole proprietor · new supplier

Individual taxpayer registering for the first time. SSN-based TIN, single bank account, light document history.

Legal name

Brandon Green

TIN

***-**-1440

Email

billing502@brandongreen.com

Phone

(865) 555-2672

Address

6772 Park Ave, Murfreesboro TN 37130

NAICS

541611

Activity Timeline

  • assignment change

    assignment change executed

    2/25/2026, 10:36:44 PM · Jordan Lee

  • sms sent

    sms sent executed

    2/11/2026, 8:36:44 AM · Jennifer Park

  • document viewed

    document viewed executed

    6/2/2026, 9:36:44 AM · Derrick Moore

  • ai response sent

    ai response sent executed

    3/21/2026, 1:36:44 AM · AI Attendant

  • document viewed

    document viewed executed

    6/15/2026, 12:36:44 PM · System

  • status change

    status change executed

    3/30/2026, 2:36:44 PM · AI Attendant

  • email sent

    email sent executed

    5/7/2026, 4:36:44 PM · Derrick Moore

  • login

    login executed

    2/24/2026, 9:36:44 PM · Pat Edwards

  • kpi drill

    kpi drill executed

    4/2/2026, 9:36:44 PM · Marcus Holloway

  • intent matched

    intent matched executed

    4/20/2026, 11:36:44 AM · Aisha Khan

Verifications

  • IRS TIN Match

    IAL2ManualReview1246ms · IRS

    Auto-generated verification check 2

  • IRS TIN Match

    IAL2Passed941ms · IRS

    Auto-generated verification check 42

Risk Score

20

/ 100

Green

Contributing factors:

Documents

Comments & messages

  • How do I switch to direct deposit?

    Customer contacted via voice regarding: How do I switch to direct deposit?

  • How do I fill out a W-8?

    AI-handled deflection.

  • How do I update my banking?

    AI-handled deflection.