TN

TN Supplier Hub · Console

State of TN · F&A

  • Dashboard
    • Onboarding Queue
    • Exceptions
    • Change Requests
    • Banking Approvals
    • Tickets
    • Knowledge Base
    • Intents
    • AI Training Queue
    • Workbench
    • Location Intelligence
    • Reports
    • Report Builder
    • Audit Log
    • AI Decisions

State of Tennessee

Department of Finance & Administration

Division of Accounts · Nashville, TN

Pilot Mode

Reports

Pre-built reports + custom report builder

Open builder

Direct Deposit Adoption

Adoption trend, by entity type, by region

Auto-Verification Success

TIN/USPS/Bank/Sanctions pass rates

RMI Reasons & Rate

What suppliers get RMIs for, by analyst

Cycle Time Distribution

Onboarding cycle time histograms, by entity

Fraud Loss Prevented

YTD dollars saved, by cluster type

Help Desk AI Performance

Deflection, escalation, language coverage

Banking Change Profile

Velocity, IAL evidence, dual-approval bottlenecks

SLA Breaches

By stage, analyst, and reason

Public Records Fulfillment

SLA buffer, redaction volume, exemptions

Lifecycle & Inactivation

Inactive suppliers, suppression reasons, reactivations