Carter Restoration Services, LLC

Approved

TN-2024-1107 · Business

Investigation

INV-2026-0084 · Evidence

Lead: Aisha Khan · $148,000 at risk

Open

Select a source on the left to inspect its response and evidence.

Validation checklist

W-9 · TIN · Address · Banking · Contact

Mismatch needs attention

Identity

Case archetype

LLC · banking change request

Established LLC submitting a banking-information change. Triggers dual-approval and Plaid handshake.

Legal name

Carter Restoration Services, LLC

TIN

**-***7741

Email

ap@carterrestoration.com

Phone

(615) 555-0271

Address

2810 Charlotte Pike, Nashville TN 37209

NAICS

236220

Activity Timeline

  • change request submitted

    Submitted banking change request

    6/17/2026, 7:36:44 PM · Carter Restoration

  • ial required

    IAL3 required for banking change

    6/17/2026, 7:36:44 PM · System

  • risk scored

    Risk score: 78 (Red). Factors: owner variant +25, recent contact change +22, soft watchlist hit +15, banking change <30d from email change +18.

    6/17/2026, 8:36:44 PM · System

  • verification run

    Bank ownership check returned: account holder "Carter Restoration Services Holdings, LLC" vs supplier "Carter Restoration Services, LLC"

    6/17/2026, 8:36:44 PM · System

  • case opened

    Opened Carter case for review

    6/17/2026, 9:36:44 PM · Jordan Lee

  • pii revealed

    Revealed account number (reason: Investigating banking change; auto-remask 60s)

    6/17/2026, 10:36:44 PM · Jordan Lee

  • defer to supervisor

    Deferred to Supervisor with note about owner variant + contact change + soft watchlist

    6/17/2026, 10:36:44 PM · Jordan Lee

  • case opened

    Reviewed Jordan's note and evidence bundle

    6/18/2026, 4:36:44 AM · Derrick Moore

  • escalated to investigator

    Escalated to Investigator (Aisha Khan) — suspected fraud pattern

    6/18/2026, 5:36:44 AM · Derrick Moore

  • notification sent

    Notified supplier + Comptroller's office of fraud block

    6/18/2026, 7:36:44 AM · System

High-risk banking change

IAL3 required

Truist Bank ****1107Chase Bank ****5519

Watchlist: Soft · Risk score: 78

Verifications

  • Bank Ownership

    IAL3Passed1437ms · Plaid (mock)

    Chase account ****5519 exists

  • Bank Ownership

    IAL3ManualReview1430ms · Plaid (mock)

    Owner mismatch: "Carter Restoration Services Holdings, LLC" vs supplier legal name "Carter Restoration Services, LLC"

  • OFAC / Sanctions

    IAL3Passed1342ms · OFAC

    OFAC: no hit

  • Behavioral Analytics

    IAL3Failed1219ms · TN-internal

    Banking change submitted 10 days after contact email change; cross-supplier bank reuse detected

Risk Score

78

/ 100

Red

Contributing factors:

Documents

Comments & messages

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